How we work
Freshness isn’t a marketing line here. It’s an operating policy.
We hold zero cold storage, which means most orders are procured and prepared specifically for you, on the day they are delivered, rather than pulled off a shelf.
That trade-off is deliberate: it is why we don’t offer same-day delivery. Ordering ahead gives us the time to source, quality-check and cut your order fresh for the delivery date you choose.
From order to doorstep
Order or build a meal plan
Shop fresh meat and pet-food products directly, or use the meal-plan builder to choose proteins, organs and treats for your pet and pick a delivery day.
We procure and quality-check on your delivery day
We run a zero-storage policy. Livestock and cuts are procured and quality-checked specifically for your order, on the day it is delivered, rather than pulled from cold storage. It is also why we don’t offer same-day delivery: place your order ahead of the date you want it.
Cut and packed to your specifications
Standard cuts follow our usual procedure; any special instructions you add to your order, such as cut size, boneless or custom portions, are taken into account at this stage.
Delivered through cold-chain partners
Orders go out through our cold-chain delivery partners so temperature is maintained from packing to your door. Most deliveries are currently outsourced to these partners rather than an in-house fleet, and we cover part of the delivery cost alongside customers to keep it affordable.
More on timing and fees on our delivery page, or start shopping.